1. Information We Collect

When you create a Cortices account, we collect:

• ▸Account information — email address, username, and hashed password. We never store plaintext passwords.
• ▸Usage data — agent connection counts, session metadata, and feature usage patterns. This helps us improve the platform.
• ▸Agent telemetry — system metrics (CPU, memory, uptime) transmitted via heartbeat. We do not access your source code, file contents, or conversation content.
• ▸Payment information — processed by our payment provider. We do not store credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect to:

• ▸Provide, maintain, and improve the Cortices platform
• ▸Process transactions and send billing-related communications
• ▸Send product updates and security notifications
• ▸Respond to support requests

3. Data Security

All credentials stored in the Cortices vault are encrypted at rest using AES encryption. WebSocket connections are secured via TLS. Session tokens are generated using SHA-256 hashing. We follow industry best practices for infrastructure security, access controls, and incident response.

4. Your Code and Conversations

Cortices acts as a relay between your browser and your agents. Conversation content, file trees, and diffs are transmitted in real time and stored in your hub's database. We do not access, read, train on, or share your code, prompts, or agent responses. Your intellectual property remains yours.

5. Data Retention

Account data is retained while your account is active. You may request deletion of your account and all associated data at any time by contacting support. Upon deletion, all sessions, messages, scheduled tasks, and credentials are permanently removed within 30 days.

6. Third-Party Services

We use third-party services for payment processing and infrastructure hosting. These providers are contractually obligated to protect your data and use it only for the services they provide to us. We do not sell your personal information to any third party.

7. Cookies

We use essential cookies for session authentication. We do not use advertising or third-party tracking cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the platform. Continued use of Cortices after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Reach us at [email protected].